Getting out of your own way: Tackling what you know best-you -- Looking at what you usually see -- Tunnel vision -- Sharpening your senses -- Wandering outside -- What's right here? -- Crazy connections -- Do you know the people you know? -- There are at least two ways to look at something -- Putting your foot in your brain -- Knowing a problem when you see it: Problems all start somewhere -- What's the real problem? -- What problems did Mother Goose have? -- Brain push-ups: Don't fall for what pops in first -- List before you look -- Logic isn't the only way -- Starting at the end -- It's smart to ask -- Letting your mind run wild -- Have you seen something like this before? -- Getting into someone else's head -- Pillow method.