Catalog Search Results
Author
Pub. Date
2016
Language
English
Formats
Description
A former international hostage negotiator for the FBI offers a new, field-tested approach to high-stakes negotiations—whether in the boardroom or at home.
After a stint policing the rough streets of Kansas City, Missouri, Chris Voss joined the FBI, where his career as a hostage negotiator brought him face-to-face with a range of criminals, including bank robbers and terrorists. Reaching the pinnacle of his profession,
...Author
Language
English
Description
"For anyone who has ever been inspired by a TED talk, this is an insiders guide to creating talks that are unforgettable. Since taking over TED in the early 2000s, Chris Anderson has shown how carefully crafted short talks can be the key to unlocking empathy, stirring excitement, spreading knowledge, and promoting a shared dream. Done right, a talk can electrify a room and transform an audiences worldview. Done right, a talk is more powerful than...
Author
Publisher
American Management Association
Pub. Date
c2010
Physical Desc
xix, 234 p. : ill. ; 24 cm.
Language
English
Description
Getting through to someone is a fine art, indeed, but a critical one nonetheless. Whether you are dealing with a harried colleague, a stressed-out client, or an insecure spouse, things will go from bad to worse if you can't break through emotional barricades and get your message thoroughly communicated and registered.
Drawing on his experience as a psychiatrist, business consultant, and coach, author Mark Goulston shares simple but powerful techniques...
Author
Language
English
Description
How did a Venice Beach T-shirt vendor become television's most successful producer? How did an entrepreneur who started in a garage create the most iconic product launches in business history? How did a timid pastor's son overcome a paralyzing fear of public speaking to captivate sold-out crowds at Yankee Stadium, twice? How did a human rights attorney earn TED's longest standing ovation, and how did a Facebook executive launch a movement to encourage
...Author
Language
English
Formats
Description
Introducing his simple Principles of Persuasion, the media guru and Award-winning correspondent shows business leaders how to craft the right message and deliver it using the right language - both verbal and nonverbal - to get what they want. --Publishers description.
Author
Pub. Date
[2017]
Language
English
Description
The actor and founder of the Alan Alda Center for Communicating Science traces his personal quest to understand how to relate and communicate better, from practicing empathy and using improv games to storytelling and developing better intuitive skills.
Author
Publisher
Harpercollins Leadership
Pub. Date
2017
Edition
Unabridged
Language
English
Description
New York Times best-selling author Donald Miller uses the seven universal elements of powerful stories to teach listeners how to dramatically improve how they connect with customers and grow their businesses.
Donald Miller's StoryBrand process is a proven solution to the struggle business leader's face when talking about their businesses. This revolutionary method for connecting with customers provides listeners with the ultimate competitive advantage,...
Author
Pub. Date
2019.
Language
English
Description
"A linguistically informed look at how our digital world is transforming the English language. Language is humanity's most spectacular open-source project, and the internet is making our language change faster and in more interesting ways than ever before. Internet conversations are structured by the shape of our apps and platforms, from the grammar of status updates to the protocols of comments and @replies. Linguistically inventive online communities...
Author
Publisher
Hyperion
Pub. Date
c2011
Edition
1st ed.
Physical Desc
xi, 300 p. ; 25 cm.
Language
English
Description
Based on a premise that effective communication skills are at the heart of business excellence, the author cites examples of leading companies and individuals while sharing counsel on how to conduct one-on-one meetings and public presentations.
Author
Publisher
Wiley
Pub. Date
[2014]
Physical Desc
xxi, 298 pages : illustrations ; 24 cm
Language
English
Formats
Description
"Finally a go-to guide to creating and publishing the kind of content that will make your business thrive. Everybody Writes is a go-to guide to attracting and retaining customers through stellar online communication, because in our content-driven world, every one of us is, in fact, a writer. If you have a web site, you are a publisher. If you are on social media, you are in marketing. And that means that we are all relying on our words to carry our...
Author
Publisher
Page Two Books
Pub. Date
[2017]
Physical Desc
137 ages ; 18 cm
Language
English
Description
"Often the decision between a customer choosing you over someone like you is your ability to know exactly what to say, when to say it, and how to make it count. Phil M. Jones has trained more than two million people across five continents and over fifty countries in the lost art of spoken communication. In Exactly What to Say, he delivers the tactics you need to get more of what you want."--
Author
Language
English
Formats
Description
Make instant, meaningful connections.
For interviewing, selling, managing, pitching an idea, applying to college-or looking for a soulmate-the secret of success is based on connecting with other people. And you can do it in 90 seconds or less through Nicholas Boothman's program of establishing face-to-face communication.
A master of Neuro-Linguistic Programming (NLP), Boothman teaches us the concept of synchrony-how to synchronize our...
Author
Publisher
St. Martin's Press
Pub. Date
[2018]
Physical Desc
viii, 244 pages ; 25 cm
Language
English
Description
Five Stars teaches listeners how to master the art of persuasion - written and read by the bestselling author of Talk Like TED. Ideas don't sell themselves. As the forces of globalization, automation, and artificial intelligence combine to disrupt every field career, having a good idea isn't good enough. Mastering the ancient art of persuasion is the key to standing out, getting ahead, and achieving greatness in the modern world. Communication is...
Author
Publisher
Simple Truths
Pub. Date
[2021]
Physical Desc
xviii, 248 pages ; 21 cm
Language
English
Description
"As the corporate world continues to embrace virtual offices and working remotely, there is a need for companies to understand how they can intentionally build a remote workforce that thrives. This book serves as a quick guide with actionable steps to take if you are transitioning to a remote workplace or looking to improve your existing setup"--
Author
Series
Publisher
Berrett-Koehler Publishers
Pub. Date
2013.
Physical Desc
123 pages, 22 cm.
Language
English
Description
"From one of the true giants in organizational development, career development and organizational psychology comes a simple and effective technique for building more positive relationships--particularly between people of different status--that will lead to more honest and open interactions and stronger organizations"--
Author
Publisher
Portfolio
Pub. Date
©2012
Physical Desc
219 pages : illustrations ; 22 cm
Language
English
Description
"Terri Sjodin defines an elevator speech as a brief presentation that introduces a product, service, or idea. Its purpose isn't to say everything about your topic-just to intrigue and inspire the listener to want to hear more. And Sjodin suggests you expand your vision of what it can do. 'Don't just think of an elevator speech as a generic tool you use in chance moments-consider the concept as a strategy to manage multiple talking points and to communicate...
Author
Publisher
HarperCollins Leadership, an imprint of HarperCollins
Pub. Date
[2019]
Physical Desc
xviii, 219 pages ; 24 cm
Language
English
Description
Every person has a gap in their business they want to fill, and the bridge for that gap is a good story. Professional storyteller Kindra Hall shows business leaders the four unique stories they already have at their disposal, to more effectively captivate and convert audiences. She offers specific, actionable steps readers can take to find, craft, and leverage the stories they already have and aren't telling, teaching them that the moment they take...
20) Your hidden superpower: the kindness that makes you unbeatable at work and connects you with anyone
Author
Publisher
Harper Collins Leadership, an imprint of HarperCollin
Pub. Date
[2020]
Physical Desc
xiii, 208 pages ; 22 cm
Language
English
Description
Kindness isn't merely about getting along with people and being nice. It's a game-changer in business, the door opener to fulfillment, and the key to authenticity and confidence. It's also a superpower that can be honed through developing a daily practice of kindness as a lifestyle and is especially important in these divisive times.
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