Would you rather get a root canal than schmooze with a bunch of strangers? Does the phrase "working a room" make you want to retreat to yours? Is small talk a big problem? Devora Zack used to be just like you--in fact, she still is. But she's also a successful consultant who addresses thousands of people each year, and she didn't change her personality to do it. Quite the contrary. Zack politely examines and then smashes to tiny fragments the "dusty...

"This book takes the radical position that great companies can fail precisely because they do everything right." "It demonstrates why outstanding companies that had their competitive antennae up, listened astutely to customers, and invested aggressively in new technologies still lost their market leadership when confronted with disruptive changes in technology and market structure. And it tells how to avoid a similar fate." "Using the lessons of successes...

"A searing exposé by an award-winning journalist of the most scandalous bank in the world, including its shadowy ties to Donald Trump's business empire"--

"The full inside story of the breathtaking rise and shocking collapse of a multibillion-dollar startup, by the prize-winning journalist who first broke the story and pursued it to the end in the face of pressure and threats from the CEO and her lawyers. In 2014, Theranos founder and CEO Elizabeth Holmes was widely seen as the female Steve Jobs: a brilliant Stanford dropout whose startup "unicorn" promised to revolutionize the medical industry with...

"A recent estimate suggests that employees endure a staggering 55 million meetings a day in the United States. This tremendous time investment yields only modest returns. No organization made up of human beings is immune from the all-too-common meeting gripes: those that fail to engage, those that inadvertently encourage participants to tune out, and those that blatantly disregard participants' time. Most companies and leaders view poor meetings as...

DON'T LET YOUR WRITING HOLD YOU BACK. When you're fumbling for words and pressed for time, you might be tempted to dismiss good business writing as a luxury. But it's a skill you must cultivate to succeed: You'll lose time, money, and influence if your e-mails, proposals, and other important documents fail to win people over. The HBR Guide to Better Business Writing, by writing expert Bryan A. Garner, gives you the tools you need to express your...

"Public speaking coach and bestselling author Carmine Gallo has broken down hundreds of TED talks and interviewed the most popular TED presenters as well as the top researchers in the fields of psychology, communications, and neuroscience to get their cutting-edge insights and to reveal the nine secrets of all successful TED presentations. From "Unleash the Master Within" and "Deliver Jaw-Dropping Moments" to "Stick to the 18-minute Rule," Gallo provides...

"A global pandemic. A roller-coaster economy. Political tensions ready to ignite, and common civility at an all-time low. For leaders, the pressures and the stakes could not be higher. And in such a stormy, often dangerous world, communications can no longer be considered a soft skill. The ability to lead and drive the public conversation is a rock-hard competency. In this wise and inspiring book, Sally Susman, the renowned head of corporate affairs...

During his forty-year career at General Electric, Welch led the company to year-after-year success around the globe, in multiple markets, against brutal competition. His honest, be-the-best style of management became the gold standard in business, with his relentless focus on people, teamwork, and profits. Since Welch retired in 2001 as chairman and CEO of General Electric, he has traveled the world, speaking and answering questions. Now, he has written...