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1) Outsourced
Language
English
Description
"Todd Anderson manages a customer service call center in Seattle. Then he gets the bad news from his boss: his job has been outsourced. Adding insult to injury, he must travel to India to train his own replacement. He expects the worst experience of his life, and it certainly begins that way. The chaos of Mumbai assaults his senses, and his new office there is paralyzed by cultural misunderstandings. But as he gets to know his co-workers, Todd finds...
Author
Language
English
Formats
Description
Describes how the chairman of Vaughan-Bassett Furniture fought for his more than seven hundred employees in a small Virginia town using legal maneuvers, factory efficiencies, and his wits and determination in the wake of sales losses to cheap Asian furniture imports.
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